MajorDomo Operational Intelligence

Your enterprise's operational expertise, as governed software.

Operational Intelligence captures how your teams deploy, release and operate, distills it into knowledge that is reviewed, versioned and kept current, and serves it to any agent, any tool, any assistant in the enterprise.

Deploys in your environment. Works with your existing toolchain.

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Why it exists

Automation took the steps. The judgment stayed with people.

Every enterprise runs on operational know-how: which pipeline to trust, how a release really ships, what to check before a rollback. Today it lives in people's heads, in scattered runbooks and in tickets nobody reads twice.

That is why automation stalls and why every new team, environment or cloud starts over. Operational Intelligence makes the judgment itself reusable, so AI can carry the operational load and people can move to the loop: setting intent, defining guardrails and judging outcomes.

How it works

Capture → Distill → Serve → Reuse

1CAPTURE

Agentless and read-only. Connects to the systems where delivery happens and observes how experts actually work.

2DISTILL

Turns activity into knowledge units. Every unit carries an owner, a version and an approval date.

3SERVE

Governed execution for agents and engineering teams, with audit traceability and the customer's own Git as the system of record.

4REUSE

Approved knowledge is replayed across teams, environments and clouds, and improved with every run.

Reuse feeds Capture.Corrections and approvals from people flow back in, so the intelligence stays current.
What sets it apart

Three things a wiki, a RAG index or a script can't do.

Knowledge stays

Captured expertise belongs to the enterprise and lives in your own Git. It outlasts reorganizations, vendors and project teams.

Knowledge is governed

Owner, version and approval on every unit. AI acts only on what has been reviewed, and every action is traceable. Nothing crosses between customers.

Knowledge compounds

Each deployment, eval and incident adds to what the next one can draw on. The more AI you deploy, the easier it gets to operate.

TodayWith Operational Intelligence
Expertise leaves with the engineer or consultantExpertise is captured once and kept
Docs go stale the week they're writtenKnowledge is versioned, owned and kept current
Each AI tool learns, or guesses, on its ownOne governed source serves every agent and assistant
Every new cloud or team starts from zeroNew environments are generated from what's known
Where it runs

Runs in your environment. Stronger with AgenticOps.

On its own

In your environment, with your tools

Operational Intelligence deploys in your cloud, data centre or air-gapped network and works alongside your existing pipelines, agents and tools. Knowledge stays in your own Git, with ownership, versioning and approval built in.

With AgenticOps

Enforced at runtime

The same knowledge is also enforced at runtime, on every model call, agent release and MCP interaction, through one governed control plane.

Get started

Let AI carry the operational load. Keep your people on the loop.

Tell us where your operational load is heaviest. We'll show you what Operational Intelligence captures there, and what it lets you stop doing by hand.